Support

We're here to help. Most questions are answered within one business day.

Contact us

Email [email protected] for help with:

• Logging income or generating a pay stub
• Verifying a pay stub at mygigme.com/verify
• Deposits, refunds, or Stripe Checkout issues
• Finding a Certifying Acceptance Agent (CAA) for your ITIN application
• App crashes, login issues, or anything else

Common questions

How do I verify a GigMe pay stub? Visit mygigme.com/verify and enter the 8-character verification code printed on the pay stub.

Is GigMe my employer? No. GigMe is an income tracking app — you remain a self-employed contractor or gig worker. GigMe records the income you self-report.

How do deposits work? Deposits are processed by Stripe via hosted Checkout. You can pay with a US debit card or ACH bank transfer.

What's an ITIN? An Individual Taxpayer Identification Number lets you file US taxes without a Social Security Number. GigMe connects you with IRS-authorized CAAs who can certify your documents.

Response time

We aim to reply to all support emails within one US business day (Monday – Friday).